Frequently Asked Questions

Here you’ll find answers to the most frequently asked questions about pet food – from “what’s the best way to store this food?” to “can my pet enjoy this every day?” (spoiler: yes, but it’ll make their tail wag even more).

We’ve gathered everything for you so you don’t have to trawl through the kibble, treats and handy tips. No fancy jargon, just honest information – as pure and straightforward as our food itself.

It is not possible for private customers to purchase directly from Benelux Petfood. We work primarily with wholesalers, retailers and business partners to distribute our products.If you are interested in our products, we encourage you to contact your local pet store or retailer. Thank you for your interest in our products. Ask for Benelux Petfood at your local pet shop.

In addition to our own trusted brands, we also offer private label solutions. Click here to learn more about our private label services.
You can share your specific requirements and preferences, after which we'll gladly explore the possibilities together to find the solution that best fits your needs.

Our webshop gives you instant access to everything you need. Browse detailed product information, clear product images and useful recommendations to help you make the right choice.

Still have a question? Our customer service team is available through multiple channels to assist you quickly with questions, issues or returns.We aim to provide a seamless shopping experience by making all this information and support available 24/7.